Privacy Policy for
VGM Consultants Ltd
Effective Date: 26/12/2024
At VGM Consultants Ltd (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in accordance with applicable laws and regulations, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website http://vgmconsult.com, use our mobile app SkoreGuard, or engage with our services.
By accessing or using our website and app, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
- Contact Information: Name, email address, phone number, and other details you provide when you register, contact us, or submit forms.
- Account Information: User credentials such as username, password, and account preferences.
- Transaction Data: Information about services requested or purchased from us, including payment details (such as billing address and payment method).
- Survey and Feedback Responses: Information you provide through surveys, feedback forms, or customer service interactions.
B. Automatically Collected Information
- Usage Data: Information about how you access and use our website and app, including your IP address, device type, browser type, pages visited, and referring/exit pages.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your use of our website and app to improve your user experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services, products, and user experience.
- Respond to your inquiries and provide customer support.
- Process transactions and manage your account.
- Send you updates, newsletters, promotional materials, or other information you have
requested or agreed to receive. - Personalize content and recommendations based on your preferences.
- Analyze website and app performance and user behavior for optimization purposes.
- Comply with legal obligations and protect our rights.
3. How We Share Your Information
We may share your personal data in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, app, or business (e.g., hosting, payment processing, email marketing, etc.). These providers are obligated to use your information solely for the purpose of providing services to us.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or requests from government authorities, including the Information Technology Act, 2000 and its associated rules and regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.
- Consent: We may share your information with third parties if you have provided consent to do so.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures are designed to comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights and Choices
Under Indian law and the Digital Personal Data Protection Act, 2023, you have the following
rights with respect to your personal data:
- Access and Correction: You can request access to the personal data we hold about you and request corrections if the data is inaccurate or incomplete.
- Data Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
- Opt-Out: You can opt out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in the emails or by contacting us directly.
- Cookie Preferences: You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website and app.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer required, we will securely delete or anonymize it in accordance with the Digital Personal Data Protection Act, 2023 and relevant regulations.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect or process personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete the data as soon as possible.
8. International Transfers
Your personal information may be transferred to and stored on servers located outside your country of residence, where data protection laws may differ. By using our website or app, you consent to the transfer of your data to countries outside India, provided that appropriate safeguards are in place in accordance with Indian laws, including the Digital Personal Data Protection Act, 2023.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the “Effective Date” at the top of the policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
VGM Consultants Ltd
info@vgmconsult.co.in
Phone : +91 33 66254102
Address:
GRM Tech Building, Plot No. DH – 6/29, Premises No. 03-0315, Action Area-1, New Town, North 24 Parganas, Kolkata 700156.