We offer you a
One Stop Solution
Debt Collection
Accelerate cash inflow with professionals specializing in debt collection. Mitigate risks with improved efficiency in debt recovery. Combining the strength of our hybrid team of telecommunicators and field collectors backed by the right infrastructure, amenities, and tools, VGM holds the competitive edge to deliver results.
VGM team comprises 5,000+ professionals from all over the country. These include multi-lingual tele-communicators operating from five BPO centres in Kolkata, Noida, Bangalore, Chennai, and Mumbai. They work with an extensive network of field collection executives spread across 25+ states in the country.
With the help of Auto Dialler, Quality Monitoring tools, and Salesforce CRM. VGM ensures efficiency, speed, quality and transparency of debt collection services.
- Auto dialler with call recording
- Salesforce based field monitoring tool
- API integration with client server to facilitate real time updates
- Quality monitoring tool integrated with dialler
- True Caller Licensed
- Combination of GSM, SIP & PRI for high connectivity
Debt Initiation
All telecommunicators at VGM are well-trained for debt initiation, cross-selling, and upselling of financial products. These include various loan sourcing services and insurance products.
The multi-lingual tele calling facilities enable efficient performance of operations which facilitates to build an ecosystem of loyal customers. Thus, unlocking the true potential for growth.
Client Servicing
The focus is always on delivering quality and excellence. The organization provides customer service through inbound support for many government initiatives and other corporates.
VGM provides customer care services through tele-calling and also provides third party verification services.
VGM is in the process of venturing into co-lending services.
Get in touch with us
HR Enquiry
- +91 80178 23938 / 80107 022907
- hr@vgmconsult.co.in
- Room 406, Webel IT Park, DH Block, Newtown, Action Area 1, West Bengal, 700156.